COTAMO informs you that the Booking Service guarantees only the insertion of the call on behalf of the customer in the radio-taxi system at the desired time. (as per the provision of Law 15/01 nr. 21/92).
The confirmation of the taxi will be compatible with the availability of cars at the time of registration of the call by sending a confirmation text message with the indication of the name of the confirmed taxi and the time of arrival. In case of non-receipt of the SMS confirming the sending of the taxi, the client must call the central office for confirmation of the service or information about the non-confirmation.
COTAMO declines all responsibility in case of delays of the confirmed taxi due to force majeure, failure to send the taxi due to lack of vehicles available at the time of registration of the call or for technical problems of the station.
No refunds will be made for any train, air or other tickets.
However, COTAMO informs its customers that the call reservation of its taxi service usually guarantees that the taxi will be sent regularly.
Call Reservation is carried out in different ways such as:
- by calling 059 374242
- with Webi service for Hotels and Companies
- by sending a text message or WhatsAppal 335 183855 indicating the date, time, any characteristics of the car and the full address of the city.
It is possible to use the tools described to book a call to the radiotaxi, considering a time span of at least 60 minutes between the moment in which the request is made and the desired appointment hour.
Urban reservations are temporarily suspended from 6.00 a.m. to 12.00 a.m.
